Shui Spa General Information
Spa appointments are available daily and reservations are recommended. Our Reservations Center is open daily and hours depend on the season.
- A credit card is required to make your appointment.
- No One under the age of 18 is permitted at the spa.
Please note that cancellations within 48 hours will result in the full cost of services being charged. For holiday periods, a 7 day notice is required in order to avoid full payment of services. Also, please note that all Shui Spa Guest Facility Areas require proper swim attire at all times, including the use of the sauna, steam room and soaking tub. An 18% Gratuity will be added to any 80 or 110 minute massage(s), Shui Spa Package(s) or Crowne Pointe Inn Package(s) for your convenience.
Please arrive 15 minutes early for your treatment and 30 or more minutes early if you plan to use the facility. All clients who are receiving massage, facial, and all other body treatments will be required to sign a Waiver of Liability.
Hot baths, saunas and steam are not recommended for pregnant women or for persons with high blood pressure or a heart condition.
Payment may be made with Visa, MC, ATM or cash. Gratuities for all services are appreciated. We look forward to your visit!
Suggestions for enjoying your spa experience. Read here.